Privacy Policy

Welcome to Caerelum. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

  • Personal Data: When you make a purchase, create an account, or contact us, we collect personal details such as your name, billing/shipping address, email address, and phone number.

  • Payment Information: All transactions are processed securely through authorized third-party payment gateways. We do not store your credit card details on our servers.

  • Browsing Data: We automatically collect certain information about your device, including your IP address, browser type, and cookies, to improve your browsing experience.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders (including shipping and tracking).

  • Provide customer support and respond to inquiries.

  • Send updates, promotional offers, or newsletters (only if you opt-in, and you can unsubscribe at any time).

  • Improve our website functionality and user experience.

3. Data Sharing and Third Parties

We do not sell or rent your personal data. We only share information with trusted third parties necessary to run our business, such as shipping carriers (to deliver your orders) and payment processors.

4. Your Rights

Depending on your location, you have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us at contact@caerelum.com.

5. Cookies

We use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.